2023643 Systems Administrator $200,000.00

Description:

Position Requires a Top Secret (TS/SCI) Clearance with a Polygraph.

The Contractor shall work core hours from 0900 to 1500.

The Contractor shall travel between customer locations to provide on-site support.

The Contractor shall provide customer service to a large customer customer learning base.

The Contractor shall install, configure, troubleshoot and maintain a large array of classroom hardware, such as audio/visual equipment, workstations, laptop computers, video teleconferencing equipment, audience response systems, and peripheral devices.

The Contractor shall assist with equipment recapitalization and disposal.

The Contractor shall provide IT support relating to software, such as operating system patching and security anti-virus updates for laptops, reimaging computer devices, duplicating data and media CDs, DVDs, hard drives.

The Contractor shall provide support for COTS learning products, commercially available learning management and recording software, Microsoft Office Suite, and McAfee Drive encryption.

The Contractor shall use customer IT ticketing system to submit and process change, access, and service requests.

The Contractor shall provide in-depth troubleshooting, perform technical analysis and diagnostic testing, and resolve front end customer IT issues on a daily basis.

The Contractor shall provide virtual and hands-on support to end-users on a variety of issues which include responding to telephone calls, e-mails, and personnel request for technical support.

The Contractor shall provide basic training to customers on proper use of hardware equipment and enterprise wide software applications.

The Contractor shall document, track and monitor tickets or issues to ensure a timely resolution.

The Contractor shall triage technical ticket priority and escalate as necessary.

The Contractor shall create and revise IT support documents such as Standard Operating Procedures (SOPs), digital IT workflows, IT knowledge base documents, pre or post classroom IT checklists, classroom IT architectural diagrams, site security plans, and administrative process documents.

The Contractor shall manage inventory of both durable equipment (flash media, audio/visual equipment, workstations, laptops, peripheral equipment) and consumables (SD cards, DVDs, cables, mounting hardware).

The Contractor shall procure, maintain, and track various forms of flash media, audio and visual equipment, workstations, laptops and peripheral equipment.

The Contractor shall move and handle equipment weighing at least 50 lbs., and access cables and computer equipment installed in close confinement, requiring the use of basic access tools or support structures (step-ladders, flashlights, grippers).

The Contractor shall research and make recommendations for technical equipment.

Estimated Salary:
Position Level: All Levels
Salary Range: Up to $200,000.00 per year

B4Corp Estimated Salary Ranges:
Position Level                                          Min Salary       Max Salary
Level 1 – Subject Matter Expert               $160,000         $215,000
Level 2 – Expert                                         $140,000         $195,000
Level 3 – Senior                                         $110,000         $170,000
Level 4 – Full Performance                      $60,000           $100,000

Mandatory Requirements:

The Contractor shall have the following required skills, certifications and demonstrated experience:

· Demonstrated experience with Microsoft Office Suite

· Demonstrated experience with McAfee Drive encryption

· Demonstrated experience and familiarity with COTS Enterprise Learning tools or Management Systems.

· Demonstrated experience with Adobe Connect.

· Demonstrated experience with ServiceNow IT ticketing system to submit and process change, access and service requests.

· Able to move and handle equipment weighing at least 50lbs.

Optional Requirements:

Skills and demonstrated experiences that are highly desired but not required to perform the work include:

· Demonstrated experience with developing and maintaining a hardware inventory management system to include system security plan development, tracking, and reporting on both durable equipment (flash media, audio/visual equipment, workstations, laptops, peripheral equipment) and consumables (SD cards, DVDs, cables, mounting hardware).

· Demonstrated experience developing and maintaining software inventory management systems to include license, patching, and version update administration.

· Demonstrated experience creating or revising support documents such as Standard Operating Procedures (SOPs), digital IT workflows, IT knowledge base documents, pre or post classroom IT checklists.

· Demonstrated experience with working with customer or customer partner operating systems.

· Demonstrated experience as an access administrator for the customer (user authorized to perform elevated functions on customer systems).

· Demonstrated experience working with customer’s Enterprise Course Management learning platform.

· Demonstrated experience operating or troubleshooting customer’s audio visual recording software.

· Demonstrated experience working with Adobe Connect software suite.

· Demonstrated experience securely building, configuring and maintaining non networked equipment.

· Demonstrated experience with troubleshooting audio and video equipment and associated cabling.

· Demonstrated experience creating or revising classroom IT architectural diagrams or site security plans.

B4CORP Company Information

B4Corp is a small defense contracting company that focuses on providing an optimum environment for mission-focused, highly-skilled consultants to support the United States of America’s intelligence community and other defense organizations. B4Corp provides a low overhead, highly efficient, high salary environment that allows employees to excel at meeting the client’s needs. B4Corp is looking for information technology professionals that have a high sense of personal responsibility, self-motivation, and mission drive.

B4Corp’s dedication and care for its employees is reflected in the outstanding compensation and benefits B4Corp provides. Our salaries are second to none. B4Corp’s benefits reflect the company’s policy of putting the employees first. Our health insurance demonstrates this with 100% employer coverage and providing employees with a plan that has $0 copay, 0% coinsurance and an HSA that can allow employees to accrue health savings for the future. B4Corp’s maximum flexibility comp / makeup time policy, along with the company’s cafeteria-style benefit plan that allows employees to maximize their benefit dollars, reflects B4Corp’s commitment to its employees.

Compensation:

  • Outstanding Salaries

Retirement:

  • Full Vanguard 401k Plan – Featuring a full scope of investment options
    –       100% employer matched contribution up to 6% of employee’s salary
    –       Ability to max out 401k savings $57k ($63.5k if over 50)
  • Employees receive B4Corp phantom stock each year (2-year vesting period)

Insurance 100% Employer-Paid Premiums:

  • United Health Care Choice Plus HSA POS Gold 1500 w/HSA
    –       Employer funded HSA to cover 100% health care deductible
    –       Health insurance: $0 copay, $0 co-insurance. Full scope protection for you and your family!
    –       100% employer premium coverage for single and family
  • Health Equity HSA – B4Corp contributes $1500.00 for single and $3000.00 for family into your Health Equity HSA to cover 100% of your health care deductible.
  • Mutual of Omaha Dental VSP Vision Insurance Mutual of Omaha short-term disability (60% of salary up to $2,000.00/week)
  • Mutual of Omaha long-term disability (60% of salary up to $10,000.00/month)
  • Mutual of Omaha life insurance ($200,000.00)

Employee Referral Bonus:

  • Refer a friend or a coworker and receive $3,000 per year for every year the person works for B4CORP

Paid Time Off (PTO):

  • Seven weeks of leave per year (including ten federal holidays)
  • Ability to purchase 2 additional weeks of vacation
  • Flexible work schedule with comp time (with customer approval)

Tuition and Training:

  • Free CBTNuggets Online Training Account
    –       More than 200 online IT courses on a large variety of topics, including networking, security, virtualization, and the cloud — from trusted vendors such as Cisco, Microsoft, and Google.
    –       Train anytime, anywhere, and on a variety of devices – even offline!
    –       Transcender® Practice Exams
    –       Virtual Labs
  • Free L inux Academy Online Training Account

Internal Tracking -RV1618-01

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